Privacy Policy

Last updated: April 3, 2026

Draper Startup House, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate our website, process transactions, and provide customer support.

a) Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

b) Order Information

When you make a purchase, we may collect:

  • Products purchased
  • Order details
  • Payment status
  • Transaction-related information

c) Technical Information

When you visit our website, certain data may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring website

d) Cookies and Tracking

We may use cookies and similar technologies to:

  • improve website functionality,
  • remember user preferences,
  • analyze traffic and usage patterns.

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

2. How We Use Your Information

We use collected information for purposes such as:

  • processing and fulfilling orders,
  • communicating with customers,
  • providing customer support,
  • improving website performance and user experience,
  • preventing fraud and unauthorized transactions,
  • complying with legal obligations.

We do not sell or rent your personal information to third parties.

3. Payment Information

All payments are processed securely through Stripe. We do not store full payment card details on our servers unless explicitly stated through the checkout system.

Your payment information is handled in accordance with Stripe’s security standards and privacy practices.

4. Sharing of Information

We may share your information only when necessary to operate our business, including:

  • payment processing providers (e.g., Stripe),
  • shipping and logistics partners,
  • service providers supporting website operations,
  • legal authorities when required by law.

We do not share personal information for unrelated third-party marketing purposes.

5. Data Retention

We retain personal information only as long as necessary to:

  • fulfill orders,
  • provide support,
  • comply with legal and regulatory requirements,
  • resolve disputes and enforce policies.

When information is no longer required, we take reasonable steps to delete or anonymize it.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal data, including:

  • the right to access your information,
  • the right to request corrections,
  • the right to request deletion of your data,
  • the right to restrict or object to certain processing activities.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

This website is not intended for individuals under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that such data has been collected, we will take reasonable steps to remove it.

10. International Users

If you access this website from outside the United States, your information may be transferred to and processed in the United States.

By using the website, you consent to such transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Draper Startup House, LLC
Address: 55 East Third Avenue, San Mateo, CA 94401, United States
Phone: 16509636339
Email: [email protected]