Contact Us

Last updated: April 3, 2026

Thank you for visiting Draper Startup House, LLC. We are committed to providing clear communication and dependable customer support for questions related to our website, orders, policies, and general inquiries.

If you need assistance, please use the contact details below. We encourage customers to provide complete and accurate information when reaching out so we can respond more efficiently.

Customer Support

Our support team handles questions related to:

order status,

payment questions,

shipping and delivery concerns,

returns and refund requests,

policy-related inquiries,

general website support.

Contact Information

Draper Startup House, LLC
Address: 55 East Third Avenue, San Mateo, CA 94401, United States
Phone: 16509636339
Email: [email protected]

Support Hours

We aim to respond to customer inquiries within a reasonable timeframe during normal business operations. Response times may vary depending on inquiry volume, weekends, holidays, or the complexity of the request.

Before Contacting Us

To help us assist you faster, please include relevant details in your message when applicable, such as:

your full name,

order number,

the email address used for the order,

a clear description of your question or issue,

photos or supporting information if reporting a damaged or incorrect item.

Mailing Correspondence

If you need to send written correspondence, please use the business address listed above.

Commitment to Support

We value clear communication and aim to provide helpful assistance in a professional and respectful manner. Draper Startup House, LLC works to maintain a transparent online experience so customers can reach us when they need support.